Shipping Policy

Thank you for shopping with us! We’re committed to making sure your order gets to you as quickly and smoothly as possible.

Order Processing

All standard orders are processed within 2–4 business days after payment is received. Once your order has been shipped, you’ll receive a confirmation email with tracking information.

Domestic Shipping

We offer shipping across Canada and the United States. Delivery times vary depending on location, but most orders arrive within 5–10 business days after processing.

International Shipping

We ship worldwide. International delivery times may vary depending on customs and local postal services, usually ranging between 10–20 business days. Please note that any customs fees, import duties, or taxes are the responsibility of the customer.

Pre-Order Shipping Policy

Pre-orders are items purchased before they are officially released or restocked. When you place a pre-order:

• The estimated ship date will be listed on the product page.

• All pre-order items will ship once stock arrives. Please note that these dates are estimates and may be subject to change.

• If your order contains both in-stock and pre-order items, the entire order will ship together once the pre-order item becomes available. To avoid delays, we recommend placing separate orders if you’d like in-stock items shipped first.

• You will receive a confirmation email with tracking information once your pre-order has been shipped.

Delays

We are not responsible for shipping delays caused by the carrier, customs, or circumstances beyond our control. However, we’ll always do our best to help track down your order if issues arise.

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, we are not liable for lost or stolen packages. If this happens, we recommend contacting your shipping provider directly.

 

Terms & Services

Welcome to Aknart. By using our website or making a purchase, you agree to the following terms and conditions. Please read them carefully.

General

These terms govern your use of our website and purchases from Aknart. We may update them at any time, and by continuing to use our site, you accept any changes.

Products and Availability

We do our best to display accurate product details, but colors, sizing, and fit may vary slightly. Product availability is not guaranteed. If an item is unavailable after your order, we’ll notify you and issue a refund.

Orders and Payments

All payments must be completed at checkout using the payment methods listed on our site. By placing an order, you confirm that your payment information is valid and authorized.

Shipping and Delivery

Please review our Shipping Policy for full details. Aknart is not responsible for delays caused by shipping carriers, customs, or incorrect addresses provided by the customer.

Returns and Refunds

Our Return & Refund Policy outlines the process and conditions for returns. Please review it before requesting a return.

Intellectual Property

All designs, images, logos, and content on this website belong to Aknart and may not be copied, distributed, or used without permission.

Limitation of Liability

Aknart is not responsible for damages, losses, or claims that result from using our products or website. Our liability is limited to the amount you paid for your order.

Privacy

Your personal information is collected and used in line with our Privacy Policy.

Governing Law

These terms are governed by the laws of [your country/province/state].

Contact

For questions about these Terms & Services, reach us at [aknartgallery@gmail.com].

 

Return & Refund Policy

At Aknart, we want you to love every piece you own. If you’re not fully satisfied with your order, we’re here to help.

Returns

• You may return items within 14 days of delivery.

• Items must be unused, unworn, and in their original condition with tags still attached.

• To start a return, please contact us at [your email] with your order number.

Refunds

• Once your return is received and inspected, we’ll notify you of the approval or rejection.

• Approved returns will be refunded to your original payment method.

• Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer.

Exchanges

• If you’d like a different size or color, we recommend starting a return and placing a new order to ensure availability.

Non-Returnable Items

• Sale items and gift cards are final sale and cannot be returned or refunded.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

If you have any questions, reach out to us at [aknartgallery@gmail.com].